Praise for “I Speak Locksmith”
“I Speak Locksmith! is accessible, informational, valuable, and educational to everyone in property management, facilities management, engineering, and construction. People new to the industry as well as seasoned professionals will delight in this resource. The book is readable, the photos are engaging, and all of the information is provided in a tight, well-written narrative. We have used it as one of our resources for cross-disciplinary training for all staff. It’s a must read for all building professionals!”
Susan Hammer
Education Committee Chair, BOMA Chicago / Jones Lang LaSalle
“The book is such a wonderful tool to educate the end users, property teams, on all aspects of security hardware and maintenance! No matter how long you have been in the business, for one year or 25, you will learn so much from this invaluable resource! It has become mandatory reading material for my staff”
Bonnie Boden Barry
2016 Building Manager of the Year, BOMA Chicago / HEARN
“I love the book. What a great idea. Finally, a vendor not trying to sell you something, but providing a real written resource for all levels of management and construction management”
T.J. Brookover
Board of Directors, BOMA Chicago / AM Trust Realty
“Glavin’s book has already helped our staff have a more in-depth understanding of the “locksmith” subject matter. It is a great reference guide, which we will continue to use, and it will allow our staff to become “experts on common hardware problems”.
Suzanne Hendrick
SVP Asset Management / MB Real Estate
“It truly is an invaluable tool that will be a ready resource for all professionals in property management. You have really captured the essence of your business and translated it into a helpful, meaningful reference for understanding and utilizing door hardware language, in our everyday business practice.”
Cindy O’Drobinak
Vice President Portfolio Manager/ CBRE
“What a valuable aid and guide for the entire property management team! I wish I would have had this book when I was starting out in the industry, but am equally thrilled to have it now. The Know Your Building section is particularly relevant and will prove to be a foundation for training and ongoing reference.”
Nancy Capadona
Board of Directors, BOMA Chicago / Portfolio Manager, The Hearn Company
“What a terrific educational offering. I Speak Locksmith is a wonderful reference for both engineers and property managers – from the veterans to the novices. A guaranteed great return on your investment.”
Becky Miles
Board of Directors, BOMA Chicago / Senior Property Manager Piedmont Office Realty Trust
“A soup to nuts look at this area of property management – a resource to learn the jargon, set up a master key system, set up a PM program, troubleshoot, more – a very practical guide you will want to keep close by”
Bob DeMarke
Board of Directors, BOMA Chicago / Senior Vice President, Transwestern
“I Speak Locksmith” serves as a valuable reference spoken in simple terms. It’s definitely a must-read for any professional, whether in construction, facilities, security, or anyone interested in door protection.
Donna Kobzaruk
Emergency Preparedness Committee Chair, BOMA Chicago
“I Speak Locksmith!” serves as a convenient translation guide that bridges the gap between industry specific terms and workplace applications. Targeted communication related to the multitude of facility systems can be challenging and the ability to leverage quick reference tools is helpful.”
Brian Hickey
President & Business Manager / International Union of Operating Engineers Local 399
“I Speak Locksmith!” will become the industry standard reference guide for all things property access protection. It reads like a building control tutorial without coming across as trying to be overly heady. I would not be surprised to see this publication become a building standard for Engineers and Managers alike because it bridges the tech talk with commonsense terminology of the trade. I think this would make a great starter kit for any management person who is new to the facilities side of the business.”
Dennis Nolan
President, Chicagoland Chief Engineers Association / Exclusive Construction Services, Inc.